Returns and Refunds Policy

Thank you for shopping at Clothing Shop Services. We strive to provide you with high-quality products and exceptional customer service. Please read our Returns and Refunds Policy carefully.

  1. Returns: We do not accept returns if you simply changed your mind or if the product does not meet your expectations. We encourage you to review the product descriptions and specifications before making a purchase.
  2. Damaged or Defective Products: If you receive a product that is damaged or has manufacturing defects, please contact our customer service within 7 days of receiving the item. We will guide you through the return process and provide a replacement or a refund.
  3. Return Process: To initiate a return for a damaged or defective product, please contact our customer service team with your order details and a description of the issue. We may request supporting evidence such as photos or videos of the damaged or defective item.
  4. Refund or Replacement: Upon approval of your return, we will offer you the option of a refund or a replacement. The choice will depend on product availability and your preference. Refunds will be issued to the original payment method within 5 business days.
  5. Return Shipping: If the return is due to a damaged or defective product, we will cover the return shipping costs. We will provide you with a prepaid shipping label or arrange a pickup by our carrier.
  6. Non-Returnable Items: Certain items are non-returnable, including but not limited to underwear, swimwear, and personalized/customized items. These items are excluded from our Returns and Refunds Policy unless they are defective or damaged.
  7. Inspection of Returned Items: Returned items must be in their original condition, including all tags, packaging, and accessories. We reserve the right to refuse a refund or charge a restocking fee if the item is not returned in its original condition.

Please note that our Returns and Refunds Policy applies to purchases made through our online store only. If you purchased our products from a third-party retailer, please refer to their respective return policies.

If you have any further questions or require assistance regarding our Returns and Refunds Policy, please contact our customer service team.

Thank you for choosing Clothing Shop Services. We value your satisfaction and are committed to resolving any issues promptly and fairly.